Teleperformance SE

Teleperformance SE, a company founded in 1910 and headquartered in Paris, France, operates globally as an outsourced provider of customer and citizen interaction management, along with associated services. The firm is structured into two main divisions: Core Services and Digital Integrated Business Services, and Specialized Services. Within its Core Services and Digital Integrated Business Services, Teleperformance offers a broad spectrum of solutions including customer and citizen support, technical assistance, client acquisition, and back-office operations. This segment also delivers advanced integrated services like social media content moderation and data labeling for automation, in addition to knowledge-based services in analytics, automated systems, and artificial intelligence. Furthermore, these divisions manage business processes, provide digital platform services, offer consulting, and perform data analysis, extending to business process outsourcing for governmental entities. The Specialized Services segment encompasses distinct offerings such as online interpreting, visa application management and consular support for government departments, digital healthcare navigation and advocacy, and accounts receivable credit management. Teleperformance serves a diverse client portfolio across numerous sectors, including automotive, energy and utilities, insurance, public administration, technology, travel and hospitality, banking and financial services, healthcare, media, retail and e-commerce, cryptocurrency, logistics, telecommunications, and video gaming.