Telstra Group Limited

Telstra Group Limited, founded in Melbourne, Australia, in 1901, delivers a comprehensive suite of telecommunications and information services to a diverse clientele of businesses, governments, and individuals, operating both domestically and internationally. The company structures its operations into four key segments: Telstra Consumer and Small Business, Telstra Enterprise, Networks and IT, and Telstra InfraCo. Within Australia, Telstra provides an extensive array of telecommunication, media, and technology (TMT) products and services, leveraging both mobile and fixed network infrastructures. Customer engagement is managed through various channels, including call centers, physical retail outlets, a broad dealership network, digital platforms, and robust distribution systems, enhanced by the Telstra Plus loyalty program. For government agencies and large enterprise clients, Telstra offers specialized solutions such as network capacity provision and management, unified communication systems, cloud services, cybersecurity, bespoke industry solutions, and integrated monitoring services. Its wholesale division supplies voice and data services, alongside TMT offerings, to other telecommunications carriers, service providers, and internet service providers, while also undertaking the development and oversight of digital platforms. A significant component of its business, Telstra InfraCo, is responsible for managing extensive fixed passive network infrastructure. This includes data centers, exchanges, poles, conduits (ducts, pits, pipes), and the fiber optic network. InfraCo provides wholesale customers with access to this critical infrastructure, offering long-term arrangements for specific infrastructure elements through service agreements. This segment also designs and constructs new fiber lines, exchanges, and other essential infrastructure, in addition to overseeing the passive and physical mobile tower assets managed by Amplitel Pty Ltd. The company, formerly known as Telstra Corporation Limited, rebranded to Telstra Group Limited in November 2022.